MAX Solutions Privacy Statement

“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. 

MAX Solutions is strongly committed to protecting personal information collected through this Site. We protect against unauthorized access, use, or disclosure. MAX Solutions limits employee access to personal information collected through this Site. Only those employees who need to access the Site to perform their official duties can access it. All employees follow rules for disclosing personal information.

MAX Solutions uses technical security measures and procedures to protect the personal information we collect through the Site. We protect it from getting lost, misused, changed, or destroyed. We have Information Security and Privacy policies to protect data. We give our employees regular training on information security and privacy. Because the Internet is open and unsecured, MAX cannot be responsible for the security of personal information sent over the Internet. We have a formal incident response plan in case of a data breach.

To protect your communications through the Site, we authenticate, monitor, audit, and encrypt activity. You can tell if a site is secure by looking at the location (URL) field. The content comes from a secure server if the URL starts with https:// instead of http ://. This means unauthorized persons cannot read or decipher your personally identifiable information. This is part of our commitment to protect your information. Despite our efforts, no security measures are completely secure. By using this system, you consent to monitoring and auditing.

Like most websites, we use "cookies," "web beacons," and similar devices. They help you use the Site more efficiently. They also track your activities. A cookie is a small bit of data that a web server sends to your browser. Only the server that gave it to you can read it. It is your ID card for the Site. It lets Maximus record your activities and preferences. It cannot be used as code or send viruses. A web beacon is a small transparent gif image. It is embedded in an HTML page or email. It tracks when the page or email was viewed.

Maximus uses cookies and similar devices to track your use of the Site, products, and services you view, and information you download. We count the number of visitors per day. Our web servers log your computer’s IP/Internet address. Maximus does not allow the use of persistent (saved) cookies.

The Site uses Google and Adobe Analytics. Google and Adobe Analytics do not identify individual users. They do not link your IP address with any other data they hold. Google and Adobe Analytics reports help us understand Site traffic and webpage usage. You can read the Google Analytics Privacy Statement located here and the Adobe Privacy Policy at the Adobe Privacy Center.

Below is a full list of the cookies we use and their issuer. 

We may send you direct marketing communications and information about our services, opportunities, or events that we consider may be of interest to you if you have requested or consented to receive such communications. These communications may be sent in various forms, including mail, SMS, fax and email, in accordance with applicable marketing laws, such as the Australian Spam Act 2003 (Cth). You consent to us sending you those direct marketing communications by any of those methods. If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so.

You may opt-out of receiving marketing communications from us at any time by [following the instructions to “unsubscribe'' set out in the relevant communication] / [contacting us using the details set out in the “How to contact us” section below].

In addition, we may also use your personal information or disclose your personal information to third parties for the purposes of advertising, including online behavioural advertising, website personalisation, and to provide targeted or retargeted advertising content to you (including through third party websites).

For complaints about how MAX Solutions handles, processes, or manages your personal information, please contact MAX Solutions at:

• Email: privacy@maxsolutions.com.au
• Post: 4/107 Miles Platting Road, Eight Mile Plains, QLD 4113.

Note we may require proof of your identity and full details of your request before we can process your complaint.

It will not always be possible to resolve a complaint to everyone’s satisfaction. If you are not satisfied with MAX Solution’s response to a complaint, you have the right to contact the Office of Australian Information Commissioner (at www.oaic.gov.au/) to lodge a complaint.

If you have a question or concern in relation to our handling of your personal information or this statement, you can contact us for assistance at:

Data Protection Officer

Email: privacy@maxsolutions.com.au

Post: 4/107 Miles Platting Road, Eight Mile Plains, QLD 4113

Phone: 07 3727 1300